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Silver Petals Pty Ltd
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Silver Petals Pty Ltd
0
  • Brands
  • Baby
    • Girls
      • Dresses
      • Tops
      • Bottoms
      • Playsuits & Jumpsuits
      • Swimwear
      • Outerwear
      • Sleepwear
      • Accessories
      • Bibs
      • Wraps
      • Toy Blankies
      • Shoes
      • Bedding & Bath
      • Gift Sets
      • Eco-Friendly
      • Offers
    • Boys
      • Tops
      • Bottoms
      • Playsuits & Jumpsuits
      • Swimwear
      • Outerwear
      • Sleepwear
      • Accessories
      • Bibs
      • Wraps
      • Toy Blankies
      • Shoes
      • Bedding & Bath
      • Gift Sets
      • Eco-Friendly
      • Offers
    • Shoes
    • Toy Blankets
  • Girls
    • Dresses
    • Tops
    • Bottoms
    • Co-Ordinated Sets
    • Shoes
    • Offers
  • Offers
  • Wholesale
  • Home
  • Ethical Sourcing and Social Responsibility

Ethical Sourcing and Social Responsibility

At Silver Petals, we pride ourselves on being fashion-forward and future conscious- with a company philosophy that embraces the triple bottom line- where people and the planet are just as important to us as profits.

This sentiment is at the heart of all our business practices, as we strive to create a brighter future both today and for generations to come.

It is our firm belief that in remaining conscious at all stages of our production process, from the ethical sourcing of materials to providing an easy returns policy, makes for a better product, a better shopping experience and above all a better world.

 

Fair Work Conscious

We understand how important it is for our customers to know that their purchases are sourced and crafted in an ethical way. That is why we champion transparency at all stages of our production processes.

All our suppliers are stringently audited to ensure working conditions are fair and ethical, and production methods are safe for everyone involved in the manufacturing of our products.

Furthermore, all workers in our supply chain are paid living wages, to ensure both the worker and their family can afford a decent standard of living.

All our workers are treated fairly and with respect, in line with the Modern Slavery Act of Australia.

This encompasses all our workers having the right to freely choose to work for us, with equal opportunities provided to all our staff.

 

Environmentally Conscious

At Silver Petals, we are always thinking about how we can improve our practices to be gentler on the environment.

We do this by looking at four main principles:

  • Waste
  • Packaging
  • Energy consumption
  • Sustainable Clothing

From the planet conscious packaging used at Cheeky Tots to the organic fabrics used in our Baby Wilson and Future Normal baby lines, we are continually evaluating our environmental impact to ensure we are doing everything we can to be an environmentally conscious company.

Our Baby Wilson use GOTS 100% organic cotton, which is grown free from pesticides and excludes the use of any harsh dyes or chemical throughout the manufacturing process.

 

Quality Conscious

We see it as our duty to Australian families to ensure all our baby and children’s clothing is quality controlled to the highest standard.

All our clothing is thoughtfully designed to ensure best fit and durability and is crafted from the finest fabrics and fasteners.

Our Quality Assurance team have implemented a double quality control check, and all our products are tested to make sure they meet the relevant Australian and international standards.

This ensures all Silver Petals apparel is of the highest standard and continues to stay that way, wash after wear after wash. 

 

Customer Conscious

At Silver Petals, we believe shopping for your children should be an enjoyable and easy experience. If for any reason your purchase is not quite right, simply follow our returns policy to receive an exchange or store credit.

In the unlikely event that your purchase has a manufacturing fault, we will provide you with a full refund of the purchase price.

Our friendly team is always available to assist should you need any advice about our refund policy. 

Need Assistance?

Check out our FAQs page

Fast Trackable Shipping

48 Hour Dispatch

No-fuss returns

20 days to return an item

Silver Petals

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Copyright © 2025 Silver Petals Pty Ltd
ABN: 94 638 786 535
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Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Silver Petals Pty Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Silver Petals Pty Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 318 Horsley Road, Milperra, NSW 2214. Our ABN is 94 638 786 535. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Privacy Policy

This privacy policy sets out how we uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

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